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SAP ends low-price support, but promises 24/7 ERP maintenance SAP has eliminated one of its lower-priced support offerings, but at the same time expanded ERP maintenance levels to include 24/7 support and support for third-party systems that connect to SAP software.Previou Home > Rss Directory > Technology > InfoWorld |
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SAP users: Support debate isn't over SAP users say the debate over the vendor's recent decision to force all customers onto enterprise support is far from over and they want SAP to back up its claims about the service's added benefits with hard data. Home > Rss Directory > Technology > InfoWorld |
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SAP, user group to shed light on enterprise support The Americas' SAP Users' Group (ASUG) this week held the first in a series of Web seminars on SAP's enterprise-level support service, which recently became mandatory for all customers, leading to cost increases over time for many. Home > Rss Directory > Technology > InfoWorld |
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Update: SAP customers forced to move to pricier support SAP announced Wednesday that as of Jan. 1, 2009, customers will be "transitioned" to the vendor's enterprise-level support, a change that will result in increased level of service but also higher fees down the road. Home > Rss Directory > Technology > InfoWorld |
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Top 10: SAP makes a pitch, Apple gets the ditch Intel used its developer's forum this week to lay out its solid-state drive plans as well as talk up its Internet connectivity efforts. The partnership between Microsoft and Novell, once billed as an unholy alliance between enterprise server software rivals, was exten Home > Rss Directory > Technology > InfoWorld |
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SAP Beefs Up Enterprise Support More expensive, holistic support with SOA capabilities. Home > Rss Directory > Technology > Internet.com |
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SAP's BI chief juggles independence, integration Nearly three months after closing the biggest merger in its history, SAP has set the dual challenge of integrating Business Objects' BI tools more tightly with its enterprise resource planning software while also maintaining the independence of those tools to appeal Home > Rss Directory > Technology > InfoWorld |
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Business Objects users angry over SAP support transition Some customers of BI maker Business Objects are steaming mad because they aren't able to access SAP's online support site.SAP, which bought Business Objects for nearly $7 billion earlier this year, switched the Home > Rss Directory > Technology > InfoWorld |
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Oracle: Damages in SAP suit could be at least $1 billion Attorneys representing Oracle in the company's lawsuit against rival SAP and its TomorrowNow subsidiary have for the first time publicly put a dollar figure -- "likely" $1 billion or more -- on the damages they believe the enterprise software maker deserves. Home > Rss Directory > Technology > InfoWorld |
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SAP lets Business One users access Crystal Reports SAP and Business Objects this week announced their first integrated solution for SAP's Business One customers since SAP bought the business intelligence specialist last October.Business One users, typically smal Home > Rss Directory > Technology > InfoWorld |
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SAP, Oracle price hikes open door for license optimization Oracle and SAP's recent announcements around higher license and support costs may have made one group happy: Third-party companies and consultants who sell wares and services that, in theory, help customers ease the pain of increased software prices. Home > Rss Directory > Technology > InfoWorld |
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WSO2 beefs up ESB WSO2 this week announced availability of Version 1.7 of the open-source WSO2 Enterprise Service Bus for high-volume SOA.Featured are advanced clustering capabilities enabling updates of a cluster in a continuous Home > Rss Directory > Technology > InfoWorld |
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SAP and Salesforce executive spar in software debate Hasso Plattner of SAP and Marc Benioff of Salesforce.com squared off in a debate Thursday over which company has the best platform to run a company's business.The event, at the Computer History Museum in Silicon Home > Rss Directory > Technology > InfoWorld |
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Update: SAP will shut TomorrowNow at the end of October SAP plans to close its TomorrowNow software maintenance subsidiary by Oct. 31, having failed to find a buyer for the company. It will help TomorrowNow's 225 customers to find new support providers before the company closes its doors, it announced Monday. Home > Rss Directory > Technology > InfoWorld |
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Oracle broadens allegations against SAP Oracle filed on Monday an amended complaint in its ongoing lawsuit against SAP, charging that top executives bought SAP's TomorrowNow subsidiary even while knowing it had an "illegal" business model.Oracle filed Home > Rss Directory > Technology > InfoWorld |
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User group targets SAP's talent shortage The Americas SAP Users Group (ASUG) is launching a subscription reviews database, ASUG EDGE, that is meant to help members find the right outsourcer at a time when SAP is experiencing a talent shortage even company officials place in the tens of thousands. Home > Rss Directory > Technology > InfoWorld |
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SAP files counterclaim against Waste Management SAP attorneys have filed a counterclaim to the lawsuit Waste Management filed in March over dissatisfaction with an enterprise resource planning implementation, asserting the vendor's innocence and charging in turn that the trash-disposal company violated the deal's c Home > Rss Directory > Technology > InfoWorld |
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SAP loses bid to keep 'highly confidential' info from Oracle A court-appointed official in California has shot down SAP's request that Oracle's general counsel be denied access to "highly confidential" information related to Oracle's ongoing lawsuit against SAP and its subsidiary, TomorrowNow, rejecting SAP's contention that s Home > Rss Directory > Technology > InfoWorld |
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Update: Google beefs up Mini search appliance for SMBs Google's Mini search appliance for small and midsize businesses has grown a new set of capabilities for crawling and categorizing documents, the company announced in a blog post Tuesday."Almost all employees sto Home > Rss Directory > Technology > InfoWorld |
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Update: Judge orders Oracle's lawsuit againt SAP to mediation A U.S. district court judge has ordered that Oracle's lawsuit against SAP and its TomorrowNow subsidiary be sent to mediation, according to a court document posted on www.tnlawsuit.com, a Web site SAP set up for the case. Home > Rss Directory > Technology > InfoWorld |